Book a free call and I'll walk you through the whole system end to end. Every flow, every campaign, every number. The strategy is simple. Building it well is the hard part, and that's my job.
A few campaigns from the brands I work with. Hover over one to pause it and scroll through the whole email.












Paid ad costs keep climbing while attribution gets murkier. You need a backend that converts the warm leads you already paid for, not another acquisition lever.
Done properly, email and SMS should be pulling 30 to 40 percent of total store revenue. That is the baseline for brands taking retention seriously, not a stretch goal.
A focused 30-day build to get your account producing, then ongoing optimisation from there.
Plenty of freelancers quietly push you onto their preferred platform because it is easier for them. I work the other way around. Your store, your email platform, your reporting setup, and I fit into it.
If a migration genuinely makes sense down the track, I will tell you why and what it costs. It is never a condition of working together.
Every retainer covers the full spectrum of email and SMS retention work.
We have been working with Nick for the last 6 months, and the effect on sales has exceeded our highest expectations. Within a month, the coffee bean sales had increased substantially, and we couldn't be happier. Nick helped us every step of the way, as it was our first time using a professional email marketing service. Nick is creative, caring and works brilliantly with our team here at Just Planet, always available for a chat or to share a new idea with us. Our customers have given us great feedback; they love to hear our latest news, and our latest offers too. We are looking forward to the coming year, and building our customer relationships through email marketing. We highly recommend Nick, give him a call, you will be glad you did.
I'm Nicholas Neroni, the founder of Carbon Copy Design and the only person you will ever deal with here. I work from Brisbane with D2C brands across Australia.
The copy, the design, the flows, the deliverability checks, the monthly numbers: all of it is done by me, and I keep the client roster small enough that it stays that way. When you book a call, I'm the one who answers.
You work directly with me. No account managers, no junior copywriters, no ticket queues. One operator who knows your account, your customers, and your brand voice inside out.
Month one is the audit and build. From day 2 to day 30 I am rebuilding your forms, flows, and campaign calendar. From day 30 onward we move into ongoing optimisation, weekly campaigns, and monthly reporting.
Three to four campaigns per week is the standard cadence. We adjust based on list health, deliverability, and what your audience actually engages with.
No. I work inside whatever store and email platform you already run. If I think a change would genuinely pay for itself, I will show you the numbers and let you decide.
Retainers start from a fixed monthly fee that reflects the scope above. Book a free call and I will walk you through pricing once I understand the account.
I work with D2C brands across Australia, from my base in Brisbane. Communication is async-friendly with weekly check-ins, so timezones are never an issue.
Most brands do. The audit covers what you have, what is working, and what needs rebuilding. Nothing gets touched until we agree on the plan.
Book a free 20-minute call. No pitch, no pressure. We will look at your account together and you will leave with at least one thing you can fix this week.
Book My Free Call →