Dear e-Com founder,
You're sitting on the cheapest revenue channel you own, and odds are it's running at half power.
I design, write and send email & SMS for D2C brands. Welcome flows that convert, campaigns people actually open, and a sending calendar that runs without you touching it. No account managers, no ticket queue. You deal with me, and I do the work.
If you'd like to see what your list is leaving on the table, book a call:
--> Book a call here
Kind regards,
Nicholas
Done properly it pulls 30 to 40 percent of store revenue, from an audience no ad platform can take away from you.
Book Call →Every part of your retention channel, run end to end by the person you actually talk to.
Thirty minutes with the person who would do the work, and a plain-English read on what your list is leaving on the table.
Book Call →No mystery retainer. This is the shape of the first ninety days, month by month.
We audit the account, put the plan on paper, and switch on the core flows. Your first campaigns go out inside the first fortnight, so the channel starts earning while the groundwork is still being laid.
A weekly sending calendar that ships without you chasing anyone. Segments tighten, subject lines get tested, and the flows begin compounding on real customer data.
Email is now a reliable line on the revenue chart. We double down on what the data says works, and you get a plain-English report, not a dashboard to decode.
The difference between hiring an agency and working with the person who actually does the work.
E-commerce brands of every stripe, from first store to household name.
Book Call →We have been working with Nick for the last 6 months, and the effect on sales has exceeded our highest expectations. Within a month, the coffee bean sales had increased substantially, and we couldn't be happier. Nick is creative, caring and works brilliantly with our team here at Just Planet. We highly recommend Nick. Give him a call, you will be glad you did.
Nick took our email channel from an afterthought to one of our most reliable revenue drivers. The campaigns feel like us, they go out like clockwork, and I never have to chase him.
Every send is thought through, from the design to who it goes to. Our list finally buys, and I get my weekends back. Could not recommend Nick more highly.
I'm Nicholas Neroni, the founder of Carbon Copy Design and the only person you will ever deal with here. I work from Brisbane, Queensland with D2C brands across Australia and internationally.
The copy, the design, the flows, the deliverability checks, the monthly numbers: all of it is done by me, and I keep the client roster small enough that it stays that way. When you book a call, I'm the one who answers.
You work directly with me. No account managers, no junior copywriters, no ticket queues. One operator who knows your account, your customers, and your brand voice inside out.
Month one is the audit and build. From day 2 to day 30 I am rebuilding your forms, flows, and campaign calendar. From day 30 onward we move into ongoing optimisation, weekly campaigns, and monthly reporting.
Three to four campaigns per week is the standard cadence. We adjust based on list health, deliverability, and what your audience actually engages with.
No. I work inside whatever store and email platform you already run. If I think a change would genuinely pay for itself, I will show you the numbers and let you decide.
Retainers start from a fixed monthly fee that reflects the scope above. Book a free call and I will walk you through pricing once I understand the account.
I work from my base in Brisbane, Queensland, with D2C brands across Australia and internationally. Communication is async-friendly with weekly check-ins, so timezones are never an issue.
Most brands do. The audit covers what you have, what is working, and what needs rebuilding. Nothing gets touched until we agree on the plan.
Email is your cheapest revenue channel, but it is rarely the highest-leverage thing on your plate. Leave the email fundamentals to the experts while you do the higher-level things in the business.
Your store, your email platform, your reporting setup. I fit into the tools you already have and get on with the work.
